Help & Support

Last updated: October 21, 2026

Need help with a quote, a shipment, or the text messages you receive from Freightbet Brokerage INC? Our team is here to help. You can reach us by phone, by email, or by replying HELP to any of our text messages.

1. Contact Us by Phone

Call or text us at (754) 343-0376. This is the same number listed on our website and the number our text messages are sent from. Our team can help you with:

• Freight quotes and new shipment requests;
• Shipment and load status updates, pickup and delivery questions;
• Carrier dispatch and payment questions;
• Questions about the text messages you receive, or changing your messaging preferences.

If we miss your call, please leave a voicemail with your name, phone number and a short description of your request, and we will call you back as soon as possible.

2. Contact Us by Email

Email us at info@freightbetbrk.com. Please include your name, company, phone number and, if you have one, your load or reference number so we can help you faster. We reply to emails as soon as possible, usually within one business day.

You can also send us a message through the contact form on our website.

3. Text Message (SMS) Help

If you opted in to receive text messages from Freightbet Brokerage INC, you can manage them at any time by replying with one of these keywords to the number that messaged you:

• HELP – receive help information and our contact details.
• STOP – unsubscribe from all text messages. You will receive one final message confirming that you have been unsubscribed.
• START – subscribe again after you have opted out.

When you reply HELP, you will receive a message similar to this:

Freightbet Brokerage INC: For help, call (754) 343-0376 or email info@freightbetbrk.com. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Not Receiving Our Messages?

• Make sure the phone number you gave us is correct and can receive text messages;
• If you previously replied STOP, reply START to subscribe again;
• Check with your wireless provider that text messaging is enabled on your plan;
• If the problem continues, call us at (754) 343-0376 or email info@freightbetbrk.com.

5. More Information

For full details about our messaging program and how we handle your information, please read our Terms & Conditions and Privacy Policy.

6. Our Contact Details

Freightbet Brokerage INC
250 181 ST DRIVE #415, North Miami Beach, FL 33160
Phone: (754) 343-0376
Email: info@freightbetbrk.com